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Tag Archives | fixxbook

Why Focusing on Compliance is Important

In this distributed-asset world that we live in, we are starting to see a need for a level of compliance and control that has just not been there previously. For some companies, it is a real culture shock having to focus on contractor compliance. It can be considered a bottleneck: because if they were doing [...]

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When it comes to keeping America’s convenience stores running smoothly, the old way is in the way.

The convenience store (or “c-store”) industry, with approximately 150,000 locations across the US, serves more than 160 million customers every day. (Source: NACS web site) Consumers from every demographic visit c-stores for fuel, beverages, food and more. Of course, with multiple options on almost every block, it’s a highly competitive industry. In addition to price, [...]

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ServiceChannel Unveils New Tool for Commercial Contractors

ServiceClick Contractor Console helps contractors better manage client relationships, quantify performance for prospects and monitor cash flow ServiceChannel, the leading facilities services management platform, today announced that it has introduced the ServiceClick Contractor Console, an online dashboard to aid commercial contractors in better servicing their clients and managing their business. This new tool provides contractors [...]

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Richness versus Reach

One of the fundamental concepts of electronic commerce platforms (like ServiceChannel), introduced in a very popular 1999 book Blown to Bits by Evans and Wurster, is that “e-commerce blows up the richness versus reach trade-off”.  First let me explain this trade-off and then let me explain how platforms like ServiceChannel have done exactly what Evans [...]

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ServiceChannel Relaunches Fixxbook Website with New Look and Enhanced Functionality

New York City, NY, July 30, 2012 — ServiceChannel Inc. has relaunched its Fixxbook website at with a fresh new design and enhanced functionality. Developed by Fixxbook’s experienced production and marketing teams, along with Path Interactive, the new website embodies the company’s commitment to modern web design while expanding the product’s capabilities, which has [...]

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How did FixxBook Evolve from ServiceChannel?

I come from a facilities management background of 25 years, both on the retail and restaurant side… working for national retail chains as well as operating large service companies. So I’ve been on all sides of the fence: There’s always been the challenge of national chains finding good quality service providers. And getting good quality [...]

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